Thanks for shopping at Jap Retro Limited, if you are not entirely satisfied with your purchase, we're happy to help.
Returns
You have 14 calendar days to return an item from the date you receive it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will issue you with a credit note to be used against future purchases. All postage costs are non-refundable
Unfortunately we cannot accept the return of electrical items, so please be extra careful not to buy the wrong item when purchasing electricals. Rest assured they are all tested by a mechanic prior to sale.
Please note it is the responsibility of the buyer to make sure the goods purchased are correct for its intended application.
Deposits
There are significant costs incurred from arranging the sale of our motorcycles therefore all deposits on motorcycle sales are non-refundable in all circumstances, including but not limited to situations where a buyer decides not to go ahead with the purchase for any reason.
