Returns & Refunds

Thanks for shopping at Jap Retro Limited, if you are not entirely satisfied with your purchase, we're happy to help.

Returns

You have 14 calendar days to return an item from the date you receive it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. If your return is approved, we will issue you with a credit note to be used against future purchases. All postage costs are non-refundable

Unfortunately we cannot accept the return of electrical items, so please be extra careful not to buy the wrong item when purchasing electricals. Rest assured they are all tested by a mechanic prior to sale.

Please note it is the responsibility of the buyer to make sure the goods purchased are correct for its intended application.